Terms & Conditions



Registration

During registration, users are required to provide their contact information (such as name, e-mail id, country), which Infinity Bit Solution uses to provide requested services for its Web site visitors, to help make surfing these sites easier, and provide a more personalized experience on these Web sites. Infinity Bit Solution uses such information to improve its services, or to market solutions and/or for industry reporting purposes.


Sharing Sensitive Data information

Infinity Bit Solution does not sell, rent, or lease its customer and investor information, and registration lists to third parties. Infinity Bit Solution does not share personally identifiable information with third parties apart from parent, subsidiary and affiliate companies. Information may be shared with third parties who are acting as Infinity Bit Solution?s agents in providing its product(s)/service(s), and who agree to use it only for that purpose and keep the information secure and confidential.

Infinity Bit Solution will also disclose information that it maintains when required to do so by law or, in special cases, when Infinity Bit Solution has reason to believe that disclosing this information is necessary to identify, contact or take legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) its rights or property. Infinity Bit Solution may share aggregate information, which is not personally identifiable, with others.


Security Policy

Infinity Bit Solution will take appropriate steps to ensure that personal data is protected from unauthorized access and disclosure, including limiting access to such data only to those employees with a business need to know. Users should check this policy frequently to keep abreast of any changes.


Recruitment Policy

We do not take any money from anybody to perform recruitment drive, people who are demanding such type of money is totally wrong. We do not organize any campus interviews. We disclaim such activities. Do not entertain such wrong doing anymore.


Shipping / Membership Policy

All Infinity Bit Solution products are electronically downloadable setup files. Customer need to download all these setup files and installation is done/completed by our expert team of engineers who take remote access to your computer/server system to finish installation process.


Refund and Cancellation Policy

Infinity Bit Solution does not offer any refund or cancellation policy. The order once placed cannot be cancelled (in any case). Therefore, kindly test the product before buying. You can demo/test all Infinity Bit Solution products like Hospital, Laboratory, Blood Bank, pharmacy, occupational health management, ophthalmology management and all those products which you are intended to purchase from Infinity Bit Solution. Once you are fully satisfied and decided to buy Infinity Bit Solution products, you can place the PO/Order to us. Please note that enough time and money is invested in doing such activities, hence it is very difficult to refund any money back to you once order is placed. You can get all product demos, sometimes login details to Infinity Bit Solution products before purchasing the same.


Product Training Policy

Once installation is done successfully, our expert team will give product training to customer. Enough training, operation manual, video tutorials are given to customer for fully understanding product usages. All product training is done remotely and unless otherwise agreed and decided between customer and Infinity Bit Solution, in such cases, Infinity Bit Solution subject matter expert engineer visit to client place for the training purpose. But this happens for bigger healthcare projects only. Infinity Bit Solution product gets enough information to learn the product via Video Tutors , operation manual etc. Still customer is not able to understand, Infinity Bit Solution support dept is handy to resolve this issue.


After Sales Support Policy

Once product is live, it goes in 12 months of free technical support. Our technical support dept takes care of providing UpToDate information about product usage, solve any issues faced by customer, provide them training to use software etc. like many activities are handled by support dept.
Support is provided by taking remote access to customer computer system.
Data corruption, data validity, bringing lost data back to system is not at all responsibility of Infinity Bit Solution. Infinity Bit Solution will investigate such problems and help customer to get back to system asap but can’t not guarantee to get back corrupted or lost data back to system. It is full responsibility of customer to maintain their hardware and software system in optimal working condition.
Our support dept works as per IST time only. Mon-Fri 10.00 AM to 7.00 PM, Saturday 10 AM to 2 PM only. Support is not available on weekly holidays (Sunday) & public holidays. In extreme emergency situation, customer can contact us on email info@infinitybitsolution.com, or connect with us on +91 90990 01989, WhatsApp +91 90990 01989.


For questions about these policies statement, contact: Infinity Bit Solution at info@infinitybitsolution.com

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